As a global duty free brand, we will do our best to satisfy our customers. A Changi Airport Group spokesperson said, Since the opening of Lotte Duty Free at Changi Airport, we have overcome various changes and difficulties in the duty-free market, including COVID-19, and have built trust with each other to lead business normalisation together. He added, We will work with various liquor brands to provide special experiences to Lotte Duty Free and customers and strive to increase airport user satisfaction. {Main story continues following sidebar below) THE LONG AND (STEEP) WINDING ROAD Comment: Lotte Duty Free has come a long way at Changi Airport since its calamitously timed debut on 9 June 2020 while the COVID-19 pandemic was raging, writes Martin Moodie
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